Update at 10:35am
Shaw reports technicians have replaced equipment and the problem has been resolved.
Update at 10:20am
Service has been restored to some Shaw customers. Shaw reports on its website that the problem has been identified and equipment is being replaced. It expects to have another update before noon.
Shaw’s television and internet service has been disrupted, cutting off services to customers in BC and Alberta. Shaw’s website reports the problem has been identified and crews are working to restore service. However the website doesn’t say what’s behind the snafu.
An online outage map suggests outages range in large pockets from British Columbia to southern Ontario however Shaw isn’t reporting any outages outside the BC interior and northern Alberta.
There is no word on when services will be restored. And it’s not clear how many customers are affected.